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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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lauren donahue

January 24, 2026

5  out of  5
rating by lauren donahue
"Karie was great! She ran quotes for me with great customer service! Made everything so easy for me."
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Faith Smith

January 23, 2026

5  out of  5
rating by Faith Smith
"Ryan is outstanding to work with! He went above and beyond to understand what my current coverage was and answered all of my questions at length regarding not only what State Farm was offering but also walked me through important details pertaining to switching providers. He is not only knowledgable, but provides honest and direct feedback as he works to ensure you have exactly what you need specific to your goals and current season of life. The savings I'm getting with moving to Sate Farm is just the icing on the cake! Couldn't be more pleased to have found this team!"
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Lisa Baker

January 22, 2026

5  out of  5
rating by Lisa Baker
"Danielle was very helpful and answered all questions. Very pleased"
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Lori Kovarik

January 21, 2026

5  out of  5
rating by Lori Kovarik
"Karie was great! She ran my numbers to check up on my current situation. She was very professional and responded quickly to my questions!"
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Nikki Kastanas

January 20, 2026

5  out of  5
rating by Nikki Kastanas
"I was looking to get the best quote and Karie was so professional and so sweet it was a pleasure speaking with her!!"
We responded:
"Nikki, Thank you so much for your kind comments about our Ballwin, Missouri Agency and Karie! We are grateful you took time to do that!"
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erin herman

January 20, 2026

5  out of  5
rating by erin herman
"Kari helped save me money and was very professional."
We responded:
"Erin, thank you for your review! We will let Karie know how you felt about your experience at our agency!"
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Vijay Sood

January 20, 2026

5  out of  5
rating by Vijay Sood
"Travis was great to work with! Super helpful and was putting my needs and concerns before his. Ensured that switching insurance companies was in my best interest. Would highly recommend!"
We responded:
"Vijay, it was great to work with you! We really appreciate your kind words and we’re glad the process of switching companies easy on you. Thanks again for your business!"
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rick james

January 16, 2026

5  out of  5
rating by rick james
"Did a great job, and saved me $$$. Will definitely be referring people to Karie Baker!"
We responded:
"Rick, thanks for the review! Glad our State Farm Agency in West County was able to save you money! Karie will appreciate your kind words!"
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Richard Harris

January 15, 2026

5  out of  5
rating by Richard Harris
"Kyle is a great person"
We responded:
"Richard, yes he is! Thank you for the review and trusting us with your insurance needs!"
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Bonnie Baker

January 14, 2026

5  out of  5
rating by Bonnie Baker
"I dealt with a professional and informative agent, Karie Baker, who save me a lot of money. Her knowledge was impressive and her manner kind and willing to answer all my questions. She has saved me money while adding things that I thought I had on my previous policies. It means a lot to a widow on a limited budget. Keep up the great work State Farm!!"
We responded:
"Ms. Baker, Thank you so much for your review! We are so happy Karie is with us! Thank you so much for giving our Ballwin, Missouri 63021 Agency a shot! "
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Luke Skywalker

January 13, 2026

5  out of  5
rating by Luke Skywalker
"Thank you so much for helping me with my insurance for my car. Travis helped me get insurance fast and in a hurry. YES YES"
We responded:
"Luke, we love that name! Thank you for choosing to do a review for us. We appreciate you trusting us with your car insurance. "
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Avery Sanders

January 10, 2026

5  out of  5
rating by Avery Sanders
"Danielle did a great job"
We responded:
"Mr. Sanders, thank you so much for taking the time to do a review! We appreciate your business! "
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Mary Thurman

January 9, 2026

5  out of  5
rating by Mary Thurman
"Kerie took great care of me and Todd was also very patient and knowledgeable. They are fantastic and I would highly recommended!"
We responded:
"Mary, thank you! We enjoyed working with you. Thank you so much for the glowing review and trusting our Ballwin, MO State Farm Agency with your auto and condo insurance!"
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Shanna Irvin-Ballard

January 9, 2026

5  out of  5
rating by Shanna Irvin-Ballard
"Danielle was very nice, knowledgeable and helpful. She took the time to explain everything and answer all of my questions. I really appreciate that she was able to save my family several hundred dollars by switching to State Farm. Thanks Danielle!"
We responded:
"Shanna, Thank you for your thoughts on Danielle and our State Farm Agency in Ballwin, MO. We are ecstatic that you had a great experience!"
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Sarah Dixon

January 8, 2026

5  out of  5
rating by Sarah Dixon
"Danielle has been wonderful to work with! She found the perfect coverage for our needs for both home and auto at a reasonable cost. I appreciate all of the work she did for us!"
We responded:
"Hey Sarah! We are so glad you came back! We appreciate you giving our State Farm Agency in Ballwin another try!"
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Ricky Wallace

January 6, 2026

5  out of  5
rating by Ricky Wallace
"Very good customer service and very helpful."
We responded:
"Thank you Ricky!"
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Noreen Webster

January 6, 2026

5  out of  5
rating by Noreen Webster
"Competitive pricing for auto insurance and helps you bundle to save the most. I also appreciated Karie’s friendly manner- it made things easy!!"
We responded:
"Noreen, we are glad you had a wonderful experience with Karie when bringing your auto insurance to our State Farm Agency!"
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Shawn Robinson

January 1, 2026

5  out of  5
rating by Shawn Robinson
"Great experience and super helpful!"
We responded:
"Shawn, thank you so much for your kind words and the timely review!"
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Justin Stiner

December 30, 2025

5  out of  5
rating by Justin Stiner
"Kyle was great to work with. Answered all my questions and helped me through the entire process. Saved a lot of money switching companies."
We responded:
"Justin, thank you so much for telling us about your experience with Kyle in our Ballwin, MO insurance agency! We are glad you had a great experience and that we saved you a lot of money!"
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Anthony

December 29, 2025

5  out of  5
rating by Anthony
"Danielle was great to work with and the actual policy premiums were exactly as quoted."
We responded:
"Anthony, thanks for saying a few kind words about Danielle! We’re glad all your insurance premiums came out accurately!"
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John Emerson

December 29, 2025

5  out of  5
rating by John Emerson
"Karie was very professional and knowledgeable. She explained everything to me and my wife in a way we could understand."
We responded:
"John, thank you for leaving such a kind review for Karie and our Ballwin, Missouri State Farm Insurance Agency! We truly appreciate your feedback!"
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Brenda Pini

December 23, 2025

5  out of  5
rating by Brenda Pini
"I just got auto and homeowners insurance through Ryan at State Farm and he was wonderful. Rates were much lower than what I previously had. Thank you so much Ryan"
We responded:
"Brenda, Thank you so much for giving our Ballwin, MO State Farm Agency a shot! We are glad you had a wonderful experience when switching over you home insurance and auto insurance! Ryan is great, isn’t he?!?!? "
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Morgan Baker

December 17, 2025

5  out of  5
rating by Morgan Baker
"Karie was absolutely amazing! She went above and beyond to help me find much cheaper car insurance and made the entire process so easy and stress-free. She’s extremely friendly, patient, and genuinely cares about helping you get the best deal possible. I couldn’t have asked for better service — highly recommend working with Karie!"
We responded:
"Morgan, thank you for keeping us up to date on how great Karie is! She’s making big waves at our office especially since she’s only been with our Ballwin, Missouri State Farm Agency! We are thankful to have you aboard!"
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Christy Atkins

December 17, 2025

5  out of  5
rating by Christy Atkins
"I received a quote for my car insurance from Agent Karie. She was so professional, nice, and quick. I’m considering changing my insurance, having Someone to work with that’s so politecan really make a difference."
We responded:
"Christy, thanks for letting us know about your experience with Travis Hesser - State Farm when you were shopping for car insurance! We’re glad you had a great experience!"
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alogavi komlan jacques andre

December 16, 2025

5  out of  5
rating by alogavi komlan jacques andre
"Danielle she's is very helpful Explain everything's about all insurance and let you make your decision Thank Daniel to be great person Great team in the office"
We responded:
"Alogavi, that’s great! That’s the way we think things should be here at Travis Hesser - State Farm Insurance Agent! We are glad you had a wonderful experience. "