State Farm® Insurance Agent Travis Hesser
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jerry Bauer
April 29, 2025
5
out of
5
rating by Jerry Bauer
"I’ve been with Travis Hesser and State Fam Insurance Company for a few years now, and I couldn’t be happier with their service. From the very beginning, the team was friendly, knowledgeable, and genuinely cared about helping me find the right coverage. Whenever I’ve had questions or needed to file a claim, the process was smooth and hassle-free. It’s clear they value their customers and work hard to make insurance straightforward and reliable. I feel confident knowing I’m in good hands ( giggle) with them and would definitely recommend them to anyone looking for trustworthy insurance."
Michael Ballard
April 14, 2025
5
out of
5
rating by Michael Ballard
"Danielle is so helpful the entire process is made so easy with her! And she’s super informative!"
We responded:
"Michael, thank you so much for your kind words! We love having Danielle as part of our State Farm Agency!"
Melissa Schermer
April 12, 2025
5
out of
5
rating by Melissa Schermer
"Danielle is great to work with. She was knowledgeable and responsive to all my questions. She made the process easy."
We responded:
"Danielle, thank you so much for taking the time to do a review for our Ballwin, MO insurance agency! We truly appreciate your feedback and your business!"
Elizabeth Fallon
March 26, 2025
5
out of
5
rating by Elizabeth Fallon
"I had a wonderful experience with Danielle. She made the experience of getting car insurance and renters insurance so easy. Not to mention she saved me money on my policies. She made switching my car insurance feel easy, and not so daunting of a task. She was also very kind and professional!!"
We responded:
"Elizabeth, thank you so much for your review of our insurance agency!"
Colten Osborne
March 20, 2025
5
out of
5
rating by Colten Osborne
"Danielle has been so helpful with the home insurance process. Recently purchased my first home so this was all very overwhelming until I found Danielle. She broke things down in simple, easy to understand manner. I really felt like she listened to my questions and concerns, and answered thoroughly. I wish I could give more than 5 stars!!!!"
We responded:
"Colten, thank you so much for taking the time to do a review for our office about your experience with Danielle! She’s pretty great and we are glad you think so too. Thank you for trusting our Ballwin, MO State Farm Agency to handle your insurance needs."
Robert Maxwell
March 13, 2025
5
out of
5
rating by Robert Maxwell
"Ryan reached out to me to see if i was interested in insurance since i needed it badly, well thanks to Ryan at state farm he set me up with the best deal, also a very respectful guy and worked with me and my wife to get our insurance for a good deal thanks Ryan"
We responded:
"Robert, thank you so much for the kind words about your experience! Thank you for trusting our Ballwin, MO insurance agency to handle your coverage!"
tori alvarado
March 13, 2025
5
out of
5
rating by tori alvarado
"I have worked with Danielle previously through northwestern mutual. I loved working with her. She has guided me towards the right choice that would benefit me. I’m so grateful to be able to work with her again with State Farm. She got me a way better deal that was cheaper. It not only was cheaper, but also included more benefits and perks. She walked me through every thing and kept me updated throughout the whole process."
We responded:
"Tori, Danielle will be so happy that you had a great experience! She is great isn’t she?!? We appreciate your business at our Ballwin, Missouri Insurance Agency!"
Carlos Sanchez luna
March 6, 2025
5
out of
5
rating by Carlos Sanchez luna
"Danielle is an exceptional person, very professional and above all kind. It was a privilege that she helped me with my car policy. Very respectful and very helpful. Thank you for everything, Danielle."
We responded:
"Carlos, Thank you so much for your kind words about Danielle. We appreciate you taking time out g your busy schedule to give us a review at our Ballwin, MO insurance agency! "
Xue Lin
February 28, 2025
5
out of
5
rating by Xue Lin
"Great experience for changing my insurance carrier."
We responded:
"Xue, thank you so much for your review of our Ballwin, MO Insurance Agency! We appreciate you!"
Sonny Kaufman
February 28, 2025
5
out of
5
rating by Sonny Kaufman
"Ryan was so so helpful and he deserves a huge raise. This guy was amazing"
We responded:
"Sonny, Ryan will be thrilled to hear that you had a great experience. Thank you so much for taking time to do a review!"
Sarah Mandziara
February 28, 2025
5
out of
5
rating by Sarah Mandziara
"So glad to be back with the Travis Hesser team and working with Ryan!"
We responded:
"Sarah!!!!! We are so glad to have you back! You’re one of our absolute favorite clients and we are so happy to have you here again. You’re the best!!!!"
Sam Greaves
February 12, 2025
5
out of
5
rating by Sam Greaves
"Kyle is friendly and professional. He facilitated a smooth transition to State Farm for Home and Auto insurance and ensured that I was getting the best deal! I highly recommend."
We responded:
"Sam, Thank you for taking a few minutes out of your busy day to say a few kind words about our Ballwin, MO insurance agency! We truly appreciate you letting us handle your home insurance and auto insurance. Thank you!"
Abbie Jarvis
February 7, 2025
5
out of
5
rating by Abbie Jarvis
"We just recently switched our insurance over to state farm and was impressed and pleased with the service we received! Kyle has been the one in contact with us and he has gone above and beyond to make sure everything we need has been taken care of. Thank you for your customer service and willingness to work with us as we switch!"
We responded:
"Abbie, thank you so much for leaving a review! Kyle will be thrilled to hear you were pleased. Thanks so much for giving our Ballwin, MO State Farm agency a shot!"
bayley key
February 5, 2025
5
out of
5
rating by bayley key
"Kyle is a great agent. He helped me transition insurance providers without hassle and is always prompt to answer texts/phone calls."
We responded:
"Bayley, thank you so much for your review! We appreciate you allowing us to handle your auto insurance and home insurance at our Ballwin, Missouri State Farm Agency. "
Mohanad Altamimi
January 28, 2025
5
out of
5
rating by Mohanad Altamimi
"Kyle was fantastic! I told him what I was looking for in both my home and car insurance and was able to do it all in one phone call! He was straight forward and answered all the questions I had about home insurance considering I’m new home owner."
We responded:
"Mohanad, thank you for letting us hear about your experience with Kyle! He really tries his best to make our clients happy. We appreciate you letting us handle you home insurance and car insurance at our Ballwin, MO office. We appreciate your support!"
Sharon Howard
January 23, 2025
5
out of
5
rating by Sharon Howard
"Ryan was very informative about the coverage I will be getting...very nice person to deal with!"
We responded:
"Sharon, thank you so much for taking the time to write a quick review on our Ballwin, Missouri Insurance Agency! We are so glad you had a great experience with Ryan. "
Tyler Calhoun
January 22, 2025
5
out of
5
rating by Tyler Calhoun
"Danielle was amazing to talk to. Very easy process in starting a new policy."
We responded:
"Tyler, thank you for writing a review for Danielle. She’s one of the best we have and we’re super proud of her at our Ballwin, MO insurance agency. "
Susan Vance
January 22, 2025
5
out of
5
rating by Susan Vance
"Danielle was so patient with me. Danielle listened to ME, and answered all my questions. I felt very comfortable with Danielle and I would recommend Danielle for all. I really appreciate her kindness and sweetness she shown me. I give Danielle 10 out out 10. Thank you"
We responded:
"Susan, Danielle is awesome isn’t she?!?!? Thank you for taking time out of your schedule to write a review for us. Thank you for letting us handle your auto insurance at our Ballwin, MO insurance agency!"
Rebecca Jenn
January 20, 2025
5
out of
5
rating by Rebecca Jenn
"Danielle was able to get me an accurate quote very quickly and saved me money! So glad I called the Hesser agency!"
We responded:
"Rebecca, Thank you so much for allowing us to win you over at our Ballwin, Missouri Insurance Agency! Danielle will love to hear that you had a great experience. "
Marianne Hayes
January 18, 2025
5
out of
5
rating by Marianne Hayes
"Travis went the extra mile , excellent follow up and made it so easy!"
We responded:
"Marianne, thank you so much for your kind words! We appreciate your business very much! Our Ballwin, MO agency is lucky to have you as a client!"
Dottie Smith
January 15, 2025
5
out of
5
rating by Dottie Smith
"D danielle was wonderful. I am very patient with me. And she was very knowledgeable with everything that she did for me. She also sent me my I. D cards and my Life Insurance Policy information through my email. And so this was very helpful with me, since I'm disabled, and she was just very wonderful. And she follows up with everything and and you cannot find this these days and times because most people in customer service. Don't know what the word means. To follow-up and to be kind and helpful. So I would highly recommend her, and this company I would give him a ten plus rating.So if you need insurance, go to them, they're awesome."
We responded:
"Dottie, thank you so much for your review! We appreciate you letting us handle your car insurance and life insurance. Danielle works very hard to take care of our clients and we are happy you noticed!"
Tim Corkill
January 4, 2025
1
out of
5
rating by Tim Corkill
"Worst insurance agency I have tried to do business with in 40 years. They are totally incompetent and talking to them is useless.In response to your feeble minded lashing out. I have 10 un answered requests in my emails to change policy since August then to change agencies to a agency where people don't push all their workload on Danielle your employee. I HAVE NOT RECEIVED A REFUND FOR A POLICY I NEVER WANTED TO RENEW. You have to leave responses to shallow people like you. Now I have to leave another bad review and call the corporate office and waste more time on a lazy idiot.. This will be the second complaint to your corporate office along with a complaint to the office of another state farm agent about your incompetence."
We responded:
"Tim, care to elaborate? We don’t have single review like yours in 16 years of doing business but naturally if someone says we are incompetent and talking to us is useless, we would expect to hear a reason for such a bold statement. Either way, a variety of ratings helps to legitimize our business page. Thanks Tim! Of course, for anyone reading this, I understand that this is not a typical canned response from a business owner. If we made a mistake, I’d be happy to admit it here. However, one quick look at Tim’s review profile will reveal an interesting trend. Roughly 60% of Tim’s reviews are 1 or two stars. Many are for marijuana dispensaries strangely enough. Are we incompetent or does Tim just like to smear businesses for random and mysterious reasons as some type of strange ego boost or internet power trip? *** Edit added in response to additionally added accusations in Tim’s review after my response*** Tim, it took me a while to respond because I had to decipher what you were trying to say through all the grammatical errors and lack of proper punctuation. I simply responded to you with a question and an observation. Not sure where you are getting a feeble minded lashing out in your general direction but with the intensity of your edited response I would guess we hit a nerve. Conventional wisdom would tell me that I was right on target in my original response to you. Your edit states you sent 10 emails. We have still been unable to find a single one. In addition to this, a refund was mailed within two days of the cancellation of your policies which by the way, renew automatically just like every other insurance company in existence. Tim, we are not sure who made you this bitter in life but we hope you don’t choose to take it out on other small businesses. Have a great day, Tim!"
Nathan Pate
January 2, 2025
5
out of
5
rating by Nathan Pate
"11/10 service. Every question and worry ive had about vehicular, business, and renters insurance for the last year Danielle answered swiftly and informatively as well as set me up with coverage in half an hour. Highly reccommend"
We responded:
"Nathan, Thank you so much for your kind words. We think Danielle is great at what she does and we’re glad you think so too! Thank you for letting us take care of your car insurance and renters insurance at our Ballwin, Missouri insurance agency!"
Maria Nahlik
December 24, 2024
5
out of
5
rating by Maria Nahlik
"I had the pleasure of working with Kyle for switching my home and auto. I have never met a more diligent and dedicated representative with as much attention to detail as Kyle. Not only did he go above and beyond to explain all things insurance to me, he made sure I was aware of how to use my insurance."
We responded:
"Maria, Thanks so much for taking the time to do a review… on Christmas Eve no less! We truly appreciate you!"
Lisa E
December 19, 2024
5
out of
5
rating by Lisa E
"Very helpful- Daniele works veey hard for you.! Call her!"
We responded:
"Lisa, Thank you so much for taking time to do a review! We appreciate you allowing us to handle your auto insurance and condo insurance at our Ballwin, MO Agency!"